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How to Cancel Pulsar PRO and Request a Refund

Learn how to cancel your Pulsar PRO subscription, what happens to your benefits after cancellation, and how to request a refund.

How to Cancel Pulsar PRO and Request a Refund

Learn how to cancel your Pulsar PRO subscription, what happens to your benefits after cancellation, and how to request a refund through Apple or Google.

How to Cancel Your Pulsar PRO Subscription

You can cancel your Pulsar PRO subscription at any time directly from the Pulsar Money app.

Follow these steps:

  1. Open the Pulsar Money app.

  2. Go to the PRO tab.

  3. Find and select Cancel Subscription.

  4. Follow the on-screen instructions to confirm your cancellation.

Once your cancellation is confirmed, your subscription will no longer renew automatically at the next billing date.

Important: Cancelling your subscription stops future renewals. It does not immediately remove your existing PRO benefits.

What Happens to My PRO Benefits After Cancellation?

You keep all your Pulsar PRO benefits until the end of your current paid subscription period.

For example:

If you subscribe to Pulsar PRO on October 1 and cancel your renewal on October 10, you can continue enjoying your PRO benefits until the end of your paid period.

During this time, you can still enjoy:

  • Higher Pulsar Points earning rates on eligible card purchases.

  • Double Points at selected merchants.

  • Additional invitations to invite your friends.

  • Exclusive partner offers available to PRO members.

  • No fees in the Invest module, where applicable.

Once your paid subscription period ends, your account automatically returns to the Free plan.

You can continue using the features available under Pulsar Free.

Can I Cancel Before My Next Billing Date?

Yes, absolutely.

You can turn off automatic renewal at any time before your next billing date.

Your subscription will remain active until the end of the period you've already paid for.

You don't need to wait until the last day of your subscription to cancel.

How Can I Request a Refund?

If you purchased Pulsar PRO through the Apple App Store or Google Play, refund requests are handled through the respective platform.

Refund approval depends on the platform's policies, your location, purchase date, and applicable consumer protection laws.

Refunds Through Apple App Store

If you subscribed using an Apple device:

  1. Sign in with your Apple Account.

  2. Select Request a refund.

  3. Choose your Pulsar PRO subscription.

  4. Follow the instructions to submit your request.

Apple will review your request according to its refund policies.

Refunds Through Google Play

If you subscribed using an Android device:

  1. Review the Google Play refund instructions.

  2. Find the relevant subscription purchase.

  3. Follow the available steps to request a refund.

Google will review your request based on its applicable policies.

Please note: Cancelling a subscription does not automatically issue a refund. Cancellation and refund requests are separate processes.

Is There a 14-Day Refund Period?

Depending on your country of residence, the purchase method, and applicable consumer protection laws, you may have a statutory right of withdrawal or other refund rights.

A 14-day withdrawal period may apply to certain purchases, but it does not automatically guarantee a refund in every situation.

We recommend reviewing the applicable refund terms through Apple or Google.

Frequently Asked Questions

Will I lose my PRO benefits immediately after cancelling?

No. Your PRO benefits remain active until the end of your current paid subscription period.

Will my subscription renew after I cancel?

No. Once cancellation is confirmed, automatic renewal is disabled.

Can I continue using Pulsar after my PRO subscription ends?

Yes. Your account will return to Pulsar Free, and you can continue using the features available on that plan.

Does cancelling PRO automatically refund my payment?

No. You must submit a separate refund request through the applicable purchase platform.

Can I subscribe to Pulsar PRO again later?

Yes. You can choose to subscribe to Pulsar PRO again whenever it's available to your account.

Need Additional Help?

If you're having trouble cancelling your subscription, requesting a refund, or understanding your billing status, our support team is here to help.

Contact us through the Pulsar Money Support Center, and we'll be happy to guide you.

Thank you for being part of the Pulsar community!

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